HollandsTaxi information

Frequently asked questions

Find answers about HollandsTaxi bookings, prices, cancellations, airport transfers, luggage, and passenger travel.

Last updated: 14 July 2026

1. Bookings

  • All bookings are subject to availability.
  • Customers are responsible for providing correct pickup details.

2. Prices

  • Prices are confirmed at the time of booking.
  • Additional charges may apply for extra stops, waiting time, or route changes.

3. Payment

  • Payment can be made by online.
  • Business clients may receive invoices if agreed.

4. Cancellation Policy

  • Free cancellation up to 24 hours before pickup(or whatever policy you choose).
  • Late cancellations or no-shows will not be refunded.

5. Waiting Time

  • Airport pickups include a certain amount of free waiting time (60 minutes after flight landing). After 60 minutes waiting time, 1 euro per minute.
  • Non-airport pickups include a set free waiting period (for example, 10 minutes).
  • Additional waiting time is charged.

6. Flight Delays

  • Flight arrivals are monitored.
  • Your pickup time will be adjusted if your flight is delayed.

7. Passenger Responsibilities

  • Passengers must wear seat belts.
  • Smoking, illegal substances, and abusive behaviour are not permitted.
  • Damage caused by passengers may be charged.

8. Luggage

  • Standard luggage is carried free within the vehicle’s capacity.
  • Oversized or special luggage should be declared when booking.

9. Child Seats

Available on request, subject to availability.

10. Liability

  • The company is not liable for delays caused by traffic, weather, road closures, or other events beyond its control.

11. Lost Property

  • Lost items will be kept for a reasonable period.
  • Customers are responsible for collecting them or paying shipping costs.

12. Privacy

  • Customer information is handled in accordance with applicable privacy laws.

13. Cleaning Fee

If the vehicle becomes heavily soiled with sand, vomit, or similar contamination, a €350 cleaning fee will be charged.

14. Contact Information

  • Company name: Hollands taxi
  • KVK number: 70552126
  • Email: info@hollandstaxi.nl
  • Phone number: +31 702042317
  • Website: www.hollandstaxi.nl
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