Privacy policy

Data we collect

To take you from point A to point B, we need some data:

• Personal details: Name, email address and telephone number.
• Location details: Your pick-up and drop-off locations (we use GPS to help drivers find you).
• Payment details: Securely processed via Stripe. We do not store full credit card numbers on our servers.
• Usage data: IP addresses, browser type and how you use our site.

How we use your data

We do not collect data without reason. We use it to:

• To facilitate and confirm your bookings.
• Send travel documents and updates via SMS or email.
• Improve the performance of our website and the user experience.
• Ensure security and prevent fraudulent activities.

Sharing your data

We only share your data with the people who actually need it to complete your ride:

• Drivers: They receive your name and pick-up/drop-off locations.
• Service providers: External suppliers that handle payment processing or map services (such as Google Maps).
• Legal requirements: If legally required or to protect the safety of our community.

Data Security

We treat your data like a VIP passenger. We use industry-standard encryption (SSL/TLS) to protect your data during transmission. However, no method of data transmission over the internet is 100% secure, so we recommend using strong passwords.

Your rights and choices

Depending on where you live, you may have the right to:

• View which personal data we hold about you.
• To request the deletion of your account and data.
• To unsubscribe from marketing communications.

Cookies

We use "cookies" to remember your preferences and keep you logged in. You can disable these in your browser settings, but please note that some parts of the website may then no longer function properly.

Contact us

If you have questions about this policy or your data, you can contact us:

Email: info@hollandstaxi.nl